This item ships for FREE! This item ships for FREE! 
Our return policy allows for returns within 120 days from the date of purchase for eligible items, as long as the returns meet the below criteria. We understand that circumstances may change, and we want to provide our customers with flexibility and peace of mind regarding their purchases on the terms of this Policy.
Step 1: Submit your return form above.
Step 2: After submitting the form, please send your item to our return address.
You are responsible for printing your own label. We do not email shipping labels.
Step 3: After we receive the returned item, we will start the return process.
Decks and Docks
The Deck Store Return Processing Center
Building 4
Attn: Daniel Colquitt
5501 City Line Rd Newport News, VA 23607
Returned items must be shipped by customer, at customer’s cost, to the location designated by The Deck Store and must arrive in resellable condition. All returns must be unused and in complete packages. (For example: we will not accept nine balusters from a ten-baluster package.)
Returns must be initiated by filling out a return form. Any refunds from The Deck Store will be made to the original form of customer payment.
Return shipping costs are the responsibility of the customer. If the return is due to an error on our part, such as a defective or incorrect item, we will cover the return shipping costs and mail you a shipping label.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
To initiate a return, please fill out our return form below.
Make sure to follow the steps outlined above.
