$300 Flat Fee on Freight Shipping

All Freight Shipping $300 Flat Fee

10% Off Framing & $300 Flat Fee on Freight Shipping

From contractors to weekend warriors

We'll guide you to the right choice!
Customer_Service at the deck store


You’re In The Right Place – We’re Here To Help

You’re in excellent hands with the expert deck suppliers at The Deck Store for any assistance you might need with your project.    

If you’re a DIYer who needs to get into the details about types of decking or a contractor looking to source something extra special, we’ll get you to the right people, right away.   

With over 30 years of providing customers with quality decking materials, deck railings, lighting, hardware, and marine products, we have solutions for every type of building challenge you can think of.   

We’re here to assist you, whether you prefer to connect by phone or email. Reach out to us today, drop us a line, or pop by one of our local stores, and we’ll get you on your way to a custom deck or dock solution to match any lifestyle.    

Something Not Quite Right? 

Don’t worry – we will sort it out!  

If you are not completely satisfied with your purchase, you may return the item within 90 days of receipt. Upon receipt and inspection of the product, we will refund the purchase price minus any shipping charges.   

Please ensure the product is in its original packaging and in saleable condition. The Deck Store cannot accept returns on decking.  

Give us a call at 865-855-3325 to make a return or exchange a product.   

Important Notes About Shipping

Please note that shipping is currently only available across the continental US, as we do not ship to Hawaii, Alaska, or Canada at this time.   

A few other things to know about shipping: 

  • Sometimes shipments come directly from the manufacturer and have the potential to arrive on multiple days.  
  • Orders across the contiguous 48 states are shipped via FedEx. We cannot ship to a PO box, as FedEx will not deliver to PO boxes.  
  • We will provide you with a tracking number. Sometimes shipments are delayed by weather and volume during busy times of the year.  

If you have any other questions, please don’t hesitate to let us know! 

light brown decking